Frequently Asked Questions
Everything you need to know about your Denver Nuggets gear.
When will my order ship?
Standard orders are typically processed within 1-3 business days. During the NBA season and playoffs, processing times may vary due to high demand. You will receive a tracking number via email as soon as your package leaves our warehouse.
Can I return a customized jersey?
Customized jerseys featuring specific player names or personalized text are final sale and cannot be returned or exchanged unless there is a manufacturing defect.
How do I determine the right size for my apparel?
We provide a detailed size chart on every product page. Please note that Nike Authentic jerseys have a more athletic, slim fit compared to the Nike Swingman jerseys. We recommend sizing up if you prefer a looser fit.
Do you ship internationally?
Yes, we ship Nuggets gear to fans worldwide. International shipping rates and delivery times are calculated at checkout based on your location and local customs regulations.
What payment methods do you accept?
The Official Denver Nuggets Store accepts all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are the products on this site authentic?
Yes, as the official store, all merchandise including jerseys, hats, and collectibles are 100% authentic and officially licensed by the NBA and the Denver Nuggets organization.